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Return and Refund Policy

1. Return and Refund Policy

We strive to deliver the highest quality products. However, the following return and refund policies apply:

Return Eligibility:

  • Returns are accepted only if initiated within 24 hours of delivery with a valid reason.
  • Valid reasons include:
    • Damaged Package: The entire package was damaged during transit.
    • Sealed Product Leaking: The product is sealed but leaking upon arrival.
    • Other Reasons: You may describe the issue in the 'Others' section of the return request form. Approval will be at the discretion of our quality team.

Non-Returnable Products:

  • Products cannot be returned if the box has been opened or if the product has been used.

Refund Process:

  • Approved returns will be refunded to the original payment method within 7-10 business days.
  • Shipping charges are non-refundable unless the return is due to an error on our part.